Payment Policy

Last updated: 16 October 2026

At Sorele Blanc, we aim to provide a smooth and secure checkout experience for every customer. This Payment Policy explains the payment methods available when shopping at soreleblanc.com.

Accepted Payment Methods

We accept the following payment methods, subject to availability at checkout:

American Express
Apple Pay
Diners Club
Discover
Google Pay
JCB
Mastercard
Visa

The payment methods available to you will be displayed during checkout. Please ensure that your payment details are correct before completing your purchase.

Payment Processing

Payment is collected during checkout using the payment options made available through our online store.

By placing an order, you confirm that you are authorised to use the selected payment method and that the payment details provided are accurate.

Your order may be subject to payment authorisation and verification before it can be processed. If your payment is declined or cannot be authorised, your order may not be completed.

Prices and Currency

All prices displayed on our website are shown in British pounds sterling (GBP £), unless otherwise stated.

The final amount payable will be displayed at checkout before you confirm your order. Any applicable delivery charges or other costs will be shown before payment is completed.

If you use a payment method linked to an account in another currency, your bank or payment provider may apply its own currency conversion rate or additional fees. Sorele Blanc does not control these charges.

Payment Security

We use Shopify's online commerce platform to facilitate our store's checkout experience. Payments are processed through the payment services made available at checkout.

Please do not send payment card details or other sensitive financial information to us by email or through our contact form.

While appropriate security measures are used by the relevant service providers, no online transaction can be guaranteed to be completely risk-free.

Order Confirmation

Once your order has been successfully placed, you should receive an order confirmation by email.

An order confirmation acknowledges receipt of your order but does not necessarily mean that an order has been dispatched. We may contact you if additional information is required to verify or process your purchase.

Please check your email address and order details carefully when placing an order.

Refunds and Cancellations

If you request a return, cancellation or refund, your request will be handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Approved refunds will generally be issued to the original payment method. The time it takes for the refunded amount to appear in your account may depend on your bank or payment provider.

For assistance with a payment, order or refund, please contact us at support@soreleblanc.com.

Customer Support

If you have questions about a payment, a declined transaction or an order, please contact our customer support team.

Email: support@soreleblanc.com

Website: https://soreleblanc.com

We will aim to respond to customer enquiries within 48 hours, where possible.

Changes to This Policy

Sorele Blanc reserves the right to update this Payment Policy when necessary to reflect changes to our payment methods, store operations or applicable requirements.

Any updates will be published on this page, with the revised date shown at the top.